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Product Safety and Product Recalls
We aim to ensure that all products sold through Wowcher are of the expected quality. However, sometimes things go wrong and when this happens, we are here to assist you.
If you are concerned about the safety of the product you have received, please contact us immediately on the below email address:
For all other issues please contact our Customer Service Team via the normal channels.
IMPORTANT SAFETY WARNING: Obero International Ltd - 5 in 1 Hot Air Hair Styler - February 2024
his product was advertised on site between 20/02/2024 and 20/03/2024
Description of activity: Product Recall
Description of Hazard: We are concerned that the 5-in-1 hot air curler and styler sold by Obero includes a non-compliant plug and therefore does not meet with UK health and safety regulations. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: Shenzhen Zeyuan Warehousing Logistics Co Ltd - Wow What Who 12067169 2000W Professional Hair Dryer - January 2019
This product was advertised on site between 18/07/19 and 19/01/20
Description of activity: Product Recall
Description of Hazard: We are concerned that the 2000W Professional Hair Dryer sold by Shenzhen Zeyuan Warehousing Logistics Co Ltd - Wow What Who does not meet with UK health and safety regulations. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: Shenzhen Zeyuan Warehousing Logistics Co Ltd - Wow What Who 11777238 Hair Dryer Hot Brush - January 2019
This product was advertised on site between 22/06/19 and 19/01/20
Description of activity: Product Recall
Description of Hazard: We are concerned that the Hair Dryer Hot Brush sold by Shenzhen Zeyuan Warehousing Logistics Co Ltd - Wow What Who does not meet with UK health and safety regulations. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: Guangzhou Zhangmafushi Co Ltd t/a Wish-Imports 12528949 Star projector light (all colours) - January 2019
This product was advertised on site between 01/09/19 and 07/01/20
Description of activity: Product Recall
Description of Hazard: We are concerned that the Star Projector Light sold by Guangzhou Zhangmafushi Co Ltd t/a Wish-Imports does not comply with the relevant national standard. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: Guangzhou Zhangmafushi Co Ltd t/a Wish-Imports 12528950 Star Projector Light (all colours) - January 2019
This product was advertised on site between 02/09/19 and 13/01/20
Description of activity: Product Recall
Description of Hazard: We are concerned that the Star Projector Light sold by Guangzhou Zhangmafushi Co Ltd t/a Wish-Imports does not comply with the relevant national standard. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: Flybuddy Ltd - Magic Trend 12212315 Night Light Star Projector (all colours) - January 2019
This product was advertised on site between 03/08/19 and 06/01/20
Description of activity: Product Recall
Description of Hazard: We are concerned that the Night Light Star Projector sold by Flybuddy Ltd - Magic Trend does not comply with the relevant national standard. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: Litnfleek 13413110 GREEN: Simulated flame spray t-rex dinosaur toy - January 2019
This product was advertised on site between 10/10/19 and 13/01/20
Description of activity: Product Recall
Description of Hazard: We are concerned that the GREEN: Simulated flame spray t-rex dinosaur toy sold by Litnfleek does not meet with UK health and safety regulations. A short-circuit can occur, causing the toy dinosaur to overheat. We are recalling this product from customers.. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: Flybuddy Ltd - Magic Trend 13413110 Christmas Night Light Star Projector - January 2019
This product was advertised on site between 04/12/19 and 07/01/20
Description of activity: Product Recall
Description of Hazard: We are concerned that the Christmas Night Light Star Projector sold by Flybuddy Ltd - Magic Trend does not comply with the relevant national standard. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: Shenzhen Zeyuan Warehousing Logistics Co Ltd - Wow What Who 12904544 Electric Walking Dinosaur (Tyrannosaurus Laying egg option) - January 2019
This product was advertised on site between 15/10/19 and 15/12/19
Description of activity: Product Recall
Description of Hazard: We are concerned that the Electric Walking Dinosaur (Tyrannosaurus Laying egg option) sold by Shenzhen Zeyuan Warehousing Logistics Co Ltd - Wow What Who does not meet with UK health and safety regulations. A short-circuit can occur, causing the toy dinosaur to overheat. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: MBLogic deal ID 12441102 - LED Fairy Lights Curtain - December 2019
This product was advertised on site between 26/08/19 and 23/12/19
Description of activity: Product Recall
Description of Hazard: We are concerned that some of the LED Fairy Lights Curtains sold by MBLogic do not meet with UK health and safety regulations. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: WowWhatWho deal ID 11243363 - Interactive Teddy Bear Toy - December 2019
This product was advertised on site between 02/05/19 and 07/12/19
Description of activity: Product Recall
Description of Hazard: We are concerned that the Interactive Teddy Bear Toy sold by WowWhatWho does not meet with UK health and safety regulations. We are recalling this product from customers. Small parts have been found to become detached from this product presenting a choking/asphyxiation hazard to young children.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: MBLogic deal ID 12904921 - Educational Cartoon Telephone - December 2019
This product was advertised on site between 16/10/19 and 15/12/19
Description of activity: Product Recall
Description of Hazard: We are concerned that the Educational Cartoon Telephone sold by MBLogic does not meet with UK health and safety regulations. We are recalling this product from customers. Small parts have been found to become detached from this product presenting a choking/asphyxiation hazard to young children.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: ISKA Global Trading Limited t/a Wishwhooshoffers deal ID 12079351 - Princess Castle Tent with Star Lights - September 2019
This product was advertised on site between 18/07/19 and 12/09/19
Description of activity: Product Recall
Description of Hazard: We are concerned that some of the Princess Castle Tents with Star Lights dispatched by ISKA Global Trading Limited t/a Wishwhooshoffers may not meet with UK health and safety regulations. As a precautionary measure, we are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
IMPORTANT SAFETY WARNING: WowWhatWho deal ID 11050190 - Inflatable Baby Float Boat with Sunshade - August 2019
This product was advertised on site between 29/03/19 and 27/08/19
Description of activity: Product Recall
Description of Hazard: We are concerned that the Inflatable Baby Float Boat sold by WowWhatWho does not meet with UK health and safety regulations. The product does not comply with the REACH Regulation. We are recalling this product from customers.
Action required: We do not require this product to be returned but we ask that you stop using this product immediately and safely dispose of the product immediately.
We're very sorry for any disappointment and inconvenience this may cause.
If you need to contact us, our details can be found here: https://www.wowcher.co.uk/page/contact